Canada VACs have been established to provide biometric collection and select administrative support services to foreign nationals seeking to visit, work, study, transit through or immigrate to Canada. While all application processing and visa decisions are made by Immigration, Refugees and Citizenship Canada (IRCC), VACs offer a variety of services to make your application experience easier and more convenient.

VFS Global is the only service provider authorized by Immigration, Refugees and Citizenship Canada (IRCC) to operate Canada VACs in India.

An emergency appointment for biometric collection may be available at the Visa Application Centre (VAC) if:
- Your immediate family member residing in Canada is critically ill or dying
- Your immediate family member residing in Canada has died and you wish to attend their funeral
Immediate family members are your:
spouse or common-law partner
dependent child
dependent child of a dependent child
parent or step-parent
guardian or tutor

You must provide proof of needing an emergency biometric appointment when you come to the VAC. The VAC will ask to see one of the following:
- Death/Medical Certificate
- Letter from Medical Officer/Unit
- Letter from Funeral Home

IMPORTANT: The VAC will report you to IRCC if you request an emergency biometric appointment and do not provide sufficient proof of your emergency situation.

Requesting an emergency biometric appointment at the VAC will not affect IRCC’s processing times for your application or its outcome.

Please note that emergency biometric appointments cannot be scheduled using the online appointment system. To schedule an emergency biometric appointment, please contact the VAC Contact Centre or come to the VAC in person.

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