Passport collection

Information about collecting your passport

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How to collect your passport

You will receive an email from the VAC when your passport is ready to be picked up. Choose from a variety of options to collect your passport below:

You will be notified by email upon the return of your passport from the IRCC Office to the Visa Application Centre (VAC). To retrieve your passport you can either:

In-person

Effective 9th October 2023, passport collection for Canada VACs in India will be limited to the below individuals,

  • Applicants collect the passport/document themselves.
  • Parents collecting on behalf of minors.
  • Families or groups traveling together can appoint 1 family/group member to collect all passports/documents on their behalf of the family or group. (Applicant or accompanying family member whose name is mentioned on VAC services receipt will be permitted to submit the passports/documents at the VACs.)

The following documents must be provided to the VAC at the time of passport collection:

  • If you are authorizing a family or group member to collect your passport on your behalf, you must complete the Consent for Indirect Submission and/or Collection section of the VFS Global Consent Form
  • Your Government-issued valid photo identity card. If someone else is collecting your passport for you, they must provide a photocopy of your photo identity card and also show their Government-issued valid photo identity card at the VAC for verification.
  • Your ID. If someone else is collecting your passport for you, they must a provide photocopies of both your ID and their own ID at the VAC for verification.
  • The receipt your received from the VAC when you submitted your passport.

By courier

Please contact the VAC to arrange for your passport to be delivered to your preferred location. For more information on the additional services offered at your nearest VAC, please click here.