Passport submission

Information about submitting your passport

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Submit passports and other documents

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Important Notice:

Effective Monday, 01st August 2022 applicants can submit their passports (with prior appointment) and collect their decision envelopes (walk-in) from Monday-Friday between 9:00 to 17:00 Hrs at all Visa Application Centres in India. Applicants can also visit the VACs for walk-in information / enquiries between 9:00 to 17:00 Hrs.

  • Upon receiving the Passport Request Letter, the applicants will visit the VFS website (https://visa.vfsglobal.com/ind/en/can/book-an-appointment) to request for the two-way courier service through the use of the “Mioot Webform”.
  • The applicant then completes the payment process
  • Once the payment is completed, an Air Waybill number (AWB) will be generated for each passport to be picked up
  • The package will be picked up within 3 to 5 working days
  • The courier provider will only pick up sealed packages and the accuracy of the documents, the condition of the passports, and the payment of correct charges remain on the Applicant

Passport Submission


Please do not submit your passport to the VAC until you have received a passport request letter from IRCC. For families applying for Temporary Residence, please do not submit passports for family members until a passport request letter issued by IRCC has been received specifically for that individual.

To submit your passport at a VAC, you will have to pay a service charge for Package Transmission, unless you submit your passport to the same VAC where you had initially submitted your biometric information and you have not previously submitted additional documents and/or a passport to support your current application.

Please address the package containing your passport to VFS Global Canada Visa Application Centre when submitting by courier:

  1. The passport request letter you received from IRCC
  2. A copy of your biometrics sticker, if applicable
  3. Your contact information, including your email, phone number and return address
  4. Payment confirmation for courier service, if you wish your documents to be returned via courier. More details about fees can be found on https://visa.vfsglobal.com/ind/en/can/additional-services
  5. The Visa Application Centre consent form - there should be one consent form per application
  6. 2 photos 5 cm / 7 cm if you are a permanent resident applicant
  7. Any other documents or information requested in the passport request letter from IRCC

Upon completion of the passport submission process you’ll be provided a receipt indicating the total amount paid based on additional services you have used at the VAC. Your receipt will also contain the application reference number and tracking number which you can use to track the progress of your passport online.

Permanent Resident Applicants


If you are a Permanent Resident applicant, and your application has been finalized, you’ll be instructed to submit your passport, 2 photographs as per specifications laid down by IRCC, and a completed Appendix A as well. You'll have to check the instructions sent to you for complete information and guidance. Submitting your passport at the Visa Application Centre requires the payment of the Package Transmission Service Charge.

Package Transmission Service Charge


If you submit your passport/documents to the same VAC where you had initially submitted your biometric information and you have not previously submitted additional documents and/or a passport to support your current application, you will not be required to pay for the package transmission service. If the above does not apply to you, you will have to pay a service charge for Package Transmission in order to submit your passport or additional documents at a VAC.

Service Price (per applicant) Amount in CAD (inc. VAT) Amount in RS (inc. VAT)
Package transmission (per package) $9.57 570.00

If you mail-in your additional documents and/or passport to the VAC without the Package Transmission service charge, if required (see above), and/or without a Consent Form, your package will be considered incomplete. You'll have to submit the missing Package Transmission service charge within 10 working days. Failure to pay the Package Transmission service charges within 10 working days will result in the package being returned to you.

For complete details on VAC service charges, please click here.